United States vehicle dependability improved 9 pct over 2017

United States vehicle dependability improved 9 pct over 2017

Lexus had 99 reported issues while Chrysler had 211.

The 2018 average problem figure came to 142, against the previous year's 156, showing a decline for the first time in five years, J.D. Power said.

Buick led the mass-market segment with 116 reported problems per 100 vehicles, 10 fewer than a year ago.

General Motors' Buick division nabbed the highest rating of any mass-market brand.As a refresher, the J.D. Power vehicle dependability study assesses vehicles that are three years old and still with their original owner. Overall vehicle dependability improves 9% from 2017, the first time the industry score has improved since 2013.

In-vehicle technology continues to be most problematic: Audio/Communications/ Entertainment/Navigation (ACEN) remains a troublesome category for vehicle owners, receiving the highest frequency of complaints. The two most common problems relate to built-in voice recognition (9.3 PP100) and built-in Bluetooth connectivity (7.7 PP100).

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J.D. Power released its 2018 U.S. Vehicle Dependability Study on Wednesday. "A nine percent improvement is extremely impressive, and vehicle dependability is, without question, at its best level ever". Porsche ranked a close second with 100 problems per 100 vehicles.

Meanwhile, Toyota's Toyota brand fell to ninth in the 2018 vehicle dependability survey, from third in the previous year's report.

Fiat is the most improved brand in this year's VDS, with owners experiencing a remarkable 106 fewer PP100 than in 2017. Winning vehicles include the Toyota Prius, which was a top compact auto, and the Lexus RX, which was the top midsize SUV. Dodge and Nissan also earn their best rankings ever. In particular, the Kia Rio was the leader in the small vehicle category.

The Dodge Challenger, Ford Super Duty, Ford Expedition, Honda Odyssey, Hyundai Tucson, Mercedes-Benz GLK-Class, and Audi Q3 also were singled out for segment awards.